available_transfer
available_transfer: boolean
created_at
created_at: string
description
description: string
has_archive_reason
has_archive_reason: boolean
has_close_reason
has_close_reason: boolean
has_user_name
has_user_name: boolean
has_user_transfer
has_user_transfer: boolean
keep_owner
keep_owner: boolean
mark_messages_as_read
mark_messages_as_read: boolean
office_hours
office_hours: string
office_hours_id
office_hours_id: string
online_transfer
online_transfer: boolean
sla_config
sla_config: string
sla_config_id
sla_config_id: string
transfer_algorithm
transfer_algorithm: string
updated_at
updated_at: string
workspace
workspace: string
workspace_id
workspace_id: string